Powering a cashless ecosystem at Ireland's financial services regulator

How the Central Bank of Ireland experienced a 45% increase in total transactions using LoyLap's Cashless System.

Faster Transactions with LoyLap

How LoyLap implemented a cashless system in the Central Bank of Ireland which streamlined payments across the entire campus, and enabled restaurant staff serve significantly more customers during peak lunch hour.

“Loylap’s innovative ability and desire to continuously improve their product offerings has significantly assisted the Central Bank of Ireland in providing an advanced, yet user friendly cashless system for our staff.”

-Brian Ferns
Front of House Lead, Facilities Management
Central Bank of Ireland

Read the synopsis of the case below or request the full case study.

The Challenge

The Central Bank wanted to incorporate a cashless system that was cloud-based, best-in-class, highly secure and compliant with applicable regulations. The system should be able to accept online payments, provide analytics and be compatible with all Point-of-sale and vending machines on campus. This system required hosting in an environment external to the Central Bank’s network infrastructure, with an emphasis on continuous improvements, regular maintenance and support.

THE
IDEAL
SOLUTION

  • Ability to allow Central Bank employees to view balance and securely top up into their Digital Wallet.
  • Employee access cards to be tokenized and used for cashless transactions at kiosks and vending machines at Central Banks premises.
  • Reporting and metrics along with Centralized Administration for employee accounts.
  • Open API to allow seamless integration between multiple elements of the solution and the ability to integrate future functionalities.

Our Solution

In partnership with AIB Merchant Services, LoyLap proposed a holistic solution meeting and exceeding the full requirements of Central Bank.

Setup and Onboarding
Seamlessly linking employee staff cards with employee app
Digital Wallet for Employees
Helped facilitate balance check, top up, history and transaction receipts via a mobile and desktop app
Online ordering solution
Staff can place orders ahead of time for specific meeting rooms
Full suite management tools
Data & analytics, transactions reporting, promotions through the application and ability to edit and add new accounts from HR

Results from our Cashless System

▲ 22.7%

Increase in Restaurant Sales Revenue

▲ 899,351

Transactions in 21 months

▲ 45%

Increase in transactions volumes immediately post migration

▲ 26% YoY

Increase in Year on Year sales volumes

LoyLap Central Bank Case Study

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