LoyLap for Stadiums
Streamline your stadiums payment acceptance to enhance your guests experience, whilst maximising transaction speeds & through-put on matchdays.
A stadium environment is like no other, and it requires payments sophistication that reflect that reality. Tens of thousands of customers flood in out in mere hours, with the majority of that time fixated on the field of action. Your guests attention is hard to get, and their time even harder, so when they wish to make a purchase, it’s crucial that transaction speed is as fast as possible & suited to their environment.
Self Service Order & Fast Collection
When you’ve got tens of thousands of people to serve, payment can significantly reduce your average order times. With LoyLap’s Self Service, we can strategically position ordering Kiosks around your stadium that enables your customers to order and pay for their goods independently of service areas. The System will then print a collection receipt for the customer which can be handed in or scanned at the service area for order fulfillment.
Together we can reduce the amount of manned payment tills within your stadium, replacing them with service only areas designed to bring service times down to seconds.
Pre-order for collection or Delivery to seats
Having an app for your regular fans brings with it a whole host of efficiency benefits, one of which is the ability to order ahead using the app. LoyLap can facilitate in app ordering of food and drink so as to
- Significantly reduce half time queues by having an area for app collection only
- Increase average through-put and revenues
- Enable higher quality service in a more controlled manner
- Assist fans with mobility issues to get products delivered to their seats
Remote Ordering at Corporate Boxes
LoyLap’s self-service checkout enables your corporate hospitality boxes to make orders directly from the box, with that order then being immediately being sent to a tablet in the kitchen for fulfilment and delivery.
This service can be set so that clients have to pay for orders in advance, or on a credit based system for each Box or specific match days.
Supporter App with Branded Payment Wristband or Cards
We can build, or integrate with, an App designed for your club and your fans. Fans can register and link a Debit Card or Credit Card to preload funds to their member account. Use wristbands or memberships cards as payment vehicles to make purchases in your stadium.
LoyLap wristbands helps you make seamless payments without having to put their hands in their pockets. Your fans can top up their wristbands on the Members portal and simply tap the wristbands on payment terminals in your stadium.
Pre Paid Cards
Pre-Paid Contactless Cards offer your fans the convenience to buy a certain number of items, such as beers, on their entry to the Stadium, with them then being able to simply tap the card for each item redemption at specific fast redemption points within the Stadium.
We don’t want to just enhance the payments options available to your fans; we want you to be able influence their spending choices with seamless in app offers and rewards.
Encourage your fan base to do things like come to the Stadium an hour earlier by sending targeted offers and smart promotions to your fans directly in-app, via email or online, with fans then simply needing to tap their contactless wristband at the Point of Sale to avail of the promotion. No paperwork – No late night reconciliation.